Get in Touch With Us
Got a question about one of the casinos not on GamStop we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page covers the best way to reach us and what happens once your message lands in our inbox.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and a member of our editorial team will pick it up. We don't run a live chat or phone line, so email keeps everything in one place and means nothing gets lost.
A short note on what your enquiry is about helps us route it to the right person quickly. If you're asking about a specific brand, mention the name; if it's about a bonus offer, tell us which one and when you saw it, since terms on non Gamstop casino offers can change without much notice.
What We Can Help With
- Site accuracy — If you've spotted an offer, rating or detail on one of our pages, such as our roundup of trusted non Gamstop casinos UK, that looks out of date, let us know and we'll check it.
- How we rate and rank casinos — Readers often ask how a brand like Betmica or Kikibet earns its editorial score. We're happy to explain the criteria behind our tables in more detail than the page itself allows.
- Payment methods and bonus terms — If you're unsure how a welcome package works, what a wagering requirement means, or which payment options a given site supports, get in touch and we'll point you toward the right information.
- Local rules and self-exclusion — If you have questions about how GAMSTOP works in Great Britain, or how self-exclusion interacts with casinos licensed outside the UK, we're glad to answer as best we can.
- General feedback — Suggestions for brands to review, formats you'd like to see, or anything else that would make the site more useful to you.
What Happens Once You Email Us
Every message is read by a real person, not an automated system. We aim to reply within two working days, though this can take a little longer during busier periods. If your enquiry needs input from more than one part of the team — for example, a mix of a factual correction and a general question — we'll try to cover everything in a single reply rather than passing you around.
A Word on Responsible Gambling
If your message touches on concerns about your own gambling, or someone else's, please say so clearly in your email. We won't offer clinical advice, but we can point you toward organisations that specialise in this area, and we take these messages seriously rather than treating them as routine correspondence. This site is intended for readers aged 18 and over only.
Before You Get in Touch
A few things are worth checking first, since they answer the majority of questions we receive:
- If your question is about a specific casino's current offer, bear in mind that promotions on sites not on GamStop are set by the operator and can change — always check the terms on the operator's own site before relying on figures from ours.
- If you're asking which casino suits you best, our list of trusted non Gamstop casinos breaks down games, payment options and welcome offers side by side, which may answer your question faster than waiting for a reply.
- If your enquiry is about eligibility, licensing or how a Curaçao-licensed casino differs from a UK Gambling Commission site, we can explain the general distinction, though we don't provide legal advice.
Thank you for taking the time to reach out. Whether it's a correction, a question, or just feedback on how we cover this space, we read every message and value the input from our readers.